Terms & Conditions

Terms & Conditions

Disclaimer

Any person who attends Latin Soul events and/or classes shall do so at his or her own risk. He or she shall assume all risk involved, including but not limited to all loss or stolen property, cost, claim, injury, damage or liability sustained while participating. Latin Soul will not be held liable for any misfortune that may occur. By attending class, you are certifying that you are in good health and have consulted a doctor before beginning this or any other exercise program.

Terms & Conditions

Health

1. Attendees participate in Latin Soul classes/events at their own risk, by attending you are certifying that you have medical clearance to do so and are in good health having consulted a doctor before beginning any of our programs.
2. It is your responsibility to advise a member of the team of any changes in your health as and when they arise.
3. Stretching, warming up and cooling down are both essential parts of our programs and should not be skipped. Latin Soul accepts no liability for injury caused due to failure to follow recommended procedure.

 

Pregnancy & Children

4. It is not advised to do exercise between weeks 8 to 14 of Pregnancy. It is also important to wait until six weeks after the birth before resuming exercise. If you are pregnant, seek medical advice from your doctor who will be able to advise you on pregnancy and exercise safety.
5. Children aged 8-16 are allowed to participate in classes but must be accompanied by a responsible adult at all times. No child should be left unattended, at any time, during Latin Soul classes and Latin Soul accepts no liability for the safety or security, which are the parents responsibility.

 

Refunds / Class cancellations

6. A member of the team will notify you in advance of any events/class cancellations or last minute changes to the timetable, so make sure we have your full contact details. There may be times when the decision to cancel a class is unavoidably made at the last minute and it may not be possible to inform everyone. In these instances your cancelled class will be credited for use on a future session.

7. Please note, there is a 24 hour Cancellation Policy for our studio classes and events, and Under No Circumstances Can Refunds or Class Bookings Be Changed Outside This Time! A bespoke agreement is set separately for private events and classes

Membership pausing and cancellations policy

8.

• Memberships are based on a 48‑week operating year (instead of 52)
• Planned closures: ~2 weeks at Christmas and ~2 weeks at the end of August.
• These closures are already factored into pricing and cannot be used as grounds for pauses or refunds.

Pause Allowance

• Members receive 4 weeks of pause credits per calendar year.
• Each pause must be minimum 7 consecutive days.
• Pauses must be requested in writing at least 2 days before the start date.
• Pauses take effect only once confirmed in writing by Latin Soul.
• No retrospective pauses under any circumstances.

Payments & Attendance

• Membership payments continue as normal until written confirmation of a pause is issued.
• Not attending classes does not count as a pause.
• Missed sessions are not refunded, credited, or carried forward.

Valid Reasons for Pausing

• Pauses are for exceptional circumstances only, such as:
• Significant medical reasons
• Extended travel
• Pauses are not available for convenience, short holidays, weather, reduced attendance, or personal preference.

Rights & Compliance

• Latin Soul may refuse, limit, or withdraw pause privileges if the policy is abused or payments are not up to date.
• All outstanding fees remain payable in full.

Membership cancellation

• 72hrs notice must be served via email if you wish to cancel your membership. All discounts/privileges (if any) will be lost at the moment of cancellation
  

 

Personal belongings

9. Please keep any valuables in sight at all times, neither the venue nor Latin Soul will accept liability and can not be held responsible for any loss or damage to your belongings.

 

Privacy, Photography and Filming

10. From time to time Latin Soul will film and photograph events and classes for marketing purposes. By attending our classes and/or events you give us consent to share your good looks on our promotional material. If you do not wish to participate or feature in pictures or videos promoting Latin Soul then please make it known to staff, otherwise we will assume that we have your consent.

11. We will not share your contact details with third parties. We will use your contact details to share updates of our services, If you wish to stop receiving our updates simply drop us a line. 

 

Parking

12. There is plenty of free on-site parking at North Finchley venues and free off street parking at our Mill Hill studio.
13. Vehicles and contents are parked entirely at the owners risk. Please ensure you have parked correctly by taking up one car parking space and observe the ‘no parking’ signs.